10 recruitment trends I predicted in 2010. Right..or wrong?

Recently I was honoured to present a keynote address to the RCSA National Conference in Hobart.(August 2010) In that speech I laid out 10 trends that I believe will impact the recruiting profession and which we need to factor into our strategies and business planning. Expectations of clients are rising and will continue to rise. […]
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Each recruiter you hire costs you $100,000… before you pay them a salary!

Yes, the staffing market may be recovering, but every day we read of recruitment companies going into liquidation. And even in the best of times, I know plenty of recruitment business owners are frustrated by how hard they work for such modest returns. And the tendency is to blame clients, or the market or the […]
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Recruiters, use your ‘necktop’ when engaging with clients (video)

The savage truth is that most recruiters have no idea how to build relationships with their clients, nor how to develop business opportunities through their day-to-day interaction with customers. It’s an ironic tragedy, but the more technology we have available, the less recruiters actually use that technology to connect with clients and candidates in a […]
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Most of all, social media is for grown-up recruiters

It’s easy to think social media is a trivial diversion, ideal for 20-something’s with an addiction to technology and too much time on their hands. But I don’t think so. In fact, properly used, it is a highly sophisticated business development and relationship management tool, which has the ability to increase recruiter productivity exponentially. Twelve […]
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Coaching Recruiters. Shut up and let them talk!

This is the fifth blog in my series on great coaching for managers of recruiter teams. Previously I expanded on the importance of ‘live feedback’, ‘real life coaching’, as well as the tactic of ‘plugging in’ new recruits. Today we look at ‘role swapping’. Many managers I have worked with feel that if they are […]
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‘Plug-in’ your new recruiters for fast learning

This is the fourth blog in my series on great coaching for managers of recruiter teams. Previously I expanded on the importance of ‘Live Feedback’ as well as the ‘Real Life’ approach to consultant coaching. Today we talk about effectively inducting new hires through clever coaching. If you spend all your time training consultants in […]
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Coaching Recruiters. Doing your job while teaching them their job!

This is the third blog in my series on great coaching for managers of recruiter teams. Last week I expanded on the importance of ‘Live Feedback’ as a coaching tool, and today we turn our attention to the sadly under-utilised ‘Real Life’ approach to consultant coaching. One of the major learnings for me about effective […]
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Coaching Recruiters with ‘Live Feedback’

In my last blog post I explained how great coaching is built on two key functions – recognition and correction. Today I expand on one of the tactics I have found exceptionally helpful in mentoring and coaching recruiters to outstanding performance, ‘Live Feedback’. This may sound unusual, but a good leader who wants to have […]
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