‘Plug-in’ your new recruiters for fast learning

This is the fourth blog in my series on great coaching for managers of recruiter teams. Previously I expanded on the importance of ‘Live Feedback’ as well as the ‘Real Life’ approach to consultant coaching. Today we talk about effectively inducting new hires through clever coaching. If you spend all your time training consultants in […]
  • Posted by Greg Savage
  • On July 13, 2010
  • 0 Comment
    • Read More

Coaching Recruiters. Doing your job while teaching them their job!

This is the third blog in my series on great coaching for managers of recruiter teams. Last week I expanded on the importance of ‘Live Feedback’ as a coaching tool, and today we turn our attention to the sadly under-utilised ‘Real Life’ approach to consultant coaching. One of the major learnings for me about effective […]
  • Posted by Greg Savage
  • On July 13, 2010
  • 7 Comments
    • Read More

Timing the recovery. When to invest in staff and marketing

Most staffing markets around the world have stabilised. Some have definitely started growing, while others are clearly showing signs of increased optimism. For recruiting firms, it seems the dark days of 2009, where demand virtually collapsed, are behind us. Many business owners and managers are thinking about growth, reinvestment and hiring staff. However, these strategic […]
  • Posted by Greg Savage
  • On March 29, 2010
  • 3 Comments
    • Read More

Do not allow a ‘Prima Donna’ to destroy your leadership credibility!

If you have ever managed a team of recruiters for any length of time, this topic will resonate with you, I am sure. Inevitably, within a group of recruiters, one, maybe two, will rise to the top. These “Big Billers” either inherit a great desk or, less often, they build it themselves, and soon they […]
  • Posted by Greg Savage
  • On March 15, 2010
  • 6 Comments
    • Read More

Leadership is action! It’s what you do that counts, not what you say

Managers have subordinates, leaders have followers. That short statement took me many years to learn. When I was young, and thrust into a management role way before I was ready, I thought leadership meant “getting people to do things”. And maybe, in the end, that is what it is. But it’s not by telling, or […]
  • Posted by Greg Savage
  • On March 8, 2010
  • 8 Comments
    • Read More

Customer service in Recruitment. We need to put our money where our mouth is

Read the websites of any ten random recruitment companies. From any country. In the ‘About Us’ or ‘Our Services’ section, you will almost certainly find glowing and poetic prose about ‘customer service’ and the ‘customer comes first’ and ‘exceptional standards of service delivery’ and many other cliche-ridden phrases. But these claims were not written without […]
  • Posted by Greg Savage
  • On February 2, 2010
  • 8 Comments
    • Read More

“Greg, I am an honest man, but business is business”

I have been in business a long time. And all of that time has been in the rough and tumble world of recruitment and staffing. Having worked as a recruiter, manager, and owner of recruitment businesses all over the world, I have seen my share of dubious business practices. Indeed I have, sadly, been witness […]
  • Posted by Greg Savage
  • On January 4, 2010
  • 19 Comments
    • Read More

What a Uni student taught me about morale and engagement at work

In the world of managing staffing companies, I imagine the last few years are up there amongst the hardest ever. Anyone who runs a business will be well aware of the challenge of morale, engagement and staff retention right through the downturn, but a little scenario  played a couple of years ago, close to home […]
  • Posted by Greg Savage
  • On December 14, 2009
  • 5 Comments
    • Read More

Market share is not a right!

The recovery after a recession is a time of huge opportunity for recruiters. History tells us that great companies in our space have blossomed during this phase, brands have been built and fortunes have been made. In particular people talk a great deal about the recession being an opportunity to gain market share for those […]
  • Posted by Greg Savage
  • On September 9, 2009
  • 0 Comment
    • Read More