Three brilliant recruitment lessons…learned in Japan!

People often ask me about staffing in Japan, and how “different “ it must be to the rest of the recruiting world. Well of course Japan can be a perplexing place to an outsider, but 10 years of running a recruitment business there has taught me that, at the very core, success in staffing in […]

Posted by Greg Savage
On May 21, 2010
5 Comments

Recruiters, don’t be sucked into competing on speed and price

Last week I blogged on why so many recruiters have a shallow understanding of what ‘competitive’ in our business actually means. And so how do we thrive in a competitive world? What is the way to differentiate in 2013 and beyond? Well it’s not cool to say it out loud, but as far as I […]

Posted by Greg Savage
On May 6, 2010
8 Comments

Kill off the Bikers. Fire unprofitable clients now!

I have nothing against bikers. I had a motorbike myself, until I drove it into a hedge at 60 mph on the way back from the rugby club. Bikers are only an analogy in my tale today, so Rev Heads… take no offense please. But to the business at hand. Consider this and then run […]

Posted by Greg Savage
On March 22, 2010
6 Comments

Customer service in Recruitment. We need to put our money where our mouth is

Read the websites of any ten random recruitment companies. From any country. In the ‘About Us’ or ‘Our Services’ section, you will almost certainly find glowing and poetic prose about ‘customer service’ and the ‘customer comes first’ and ‘exceptional standards of service delivery’ and many other cliche-ridden phrases. But these claims were not written without […]

Posted by Greg Savage
On February 2, 2010
8 Comments

Yes Twitter and Face Book are cool…but recruiters, get real!

This year, in my capacity of International CEO of Aquent, (the only global staffing company dedicated to marketing and design) I was very excited to help launch our new website, which specifically promotes the ability of our talent and clients to connect with our Agents, via social networks, if preferred. (Note. The permanent and Search […]

Posted by Greg Savage
On December 7, 2009
12 Comments

Why clients give out orders in competition… and why it’s wrong for everybody!

There is an elephant in the room when it comes to the basic business model of our industry. People don’t talk about it much, yet it’s a fundamental flaw in the relationship between client and recruiter, and it drives poor service and lack of satisfaction for all parties. Multi-listing of job orders across multiple agencies, […]

Posted by Greg Savage
On October 29, 2009
16 Comments

It’s not ALL about you. How will your clients be feeling?

As the talk of a recovery in the hiring market gains momentum, recruiters are gearing up for how they might take advantage. But before we think about us, let’s talk first about the mindset of clients as the market recovers. We need to remember that clients will be bruised from layoffs and cutbacks too. They […]

Posted by Greg Savage
On September 3, 2009
0 Comment

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