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2012 – A User Guide for Recruiters

No doubt you have been overwhelmed with high-level forecasts from wise recruiting soothsayers about 2012 being the year of mobile recruiting, the critical importance of building talent communities, the rise of employer branding… and many other trends that, truthfully, you hardly understand and definitely have little control over.

These people are smart, and much of what they say is spot on. But a lot is total hogwash too, no more than a distraction, and certainly most of it, you personally, cannot act on.

So what about the desk recruiter? The person doing the day-to-day slog? What resolutions can you make, today, that will equip you for a better year. Indeed, a better career?

Here are mine.

Fire lots of clients …now.

That’s right. Your eyes do not deceive. 2011 was truly the year of the tyre-kicker. At Firebrand we were overwhelmed with clients ‘testing’ the market, using multiple recruiters on the same brief, comparing our talent with internal candidates, withdrawing jobs at the last minute, even rescinding on offers.

2012 is the year to sort out these serial time-wasters and fire them. Don’t forget, you can choose who you do not work with. You have to prioritise your clients, and triage your job orders. Work on only those where the client is committed to working with you. Indeed you want a laser-like focus on clients who give you a return. The rest? Coach them on ways to work together. Give them another chance. Then kill off those bikers!

Spend less time on social media.

What? This is blasphemy! Spend less time? Who is this dinosaur? Well, I may be a dinosaur, but I am a dinosaur with 10,000 twitter followers, a blog read by 5,000 plus people every week, a busy Facebook page,  and many thousands of LinkedIn contacts.

So I know two things about Social Media.
i) the benefits
ii) how much time it wastes.
And you need to learn from this. Of course social media is a critical channel for recruiters. If you have not developed a social media profile yet, then get going. But don’t confuse the much touted mantra from the ‘experts’ that is ‘all about engagement,’ with banal banter and time-wasting that will lead to nothing. Don’t con yourself. Use social media wisely, with focus, with intent, with a plan …… and with a limit on how much time it sucks up. While we are on this topic, spend less time on your computer.

Spend more time on the oldest social networking tool we have – the telephone.

Yes, I know, seriously old-school. Yet it is a fact that recruiting is still about influencing, connecting, persuading, negotiating, listening, selling and closing. And if you think email or social media can do those things better than face-to-face or telephone contact…you are… how shall I word this? Ah yes! Dumb as mud.

Focus on $ productive activities.

There are so many distractions these days. So easy for a recruiter to ‘be busy’. On social media. On research. On admin. Your goal for 2012 is to spend as many hours as possible on dollar-productive activities. And those are the activities that lead to an invoice. And typically they are the ‘contact’ activities. Talking to, and meeting, with talent. Talking to, and meeting, clients and prospects. They are the money-moments. Again don’t fool yourself. A ‘busy day’ without lots of these activities, is not a dollar-day.

Increase innovation and time on talent acquisition.

Remember, not everyone is looking for a job, but everyone is available to change jobs. 2012 is the year for you to actually do something about tapping into the passive 90%. The future of recruitment is that everyone is a candidate –  all the time. And it is up to us to convert them into active candidates, not wait for them to come to us.

Focus only on things you have control over.

I am sick of hearing and talking about the shaky economy, fickle clients, the situation in Europe, the stock market gyrations, elections in the US, the talent shortage, what the Chinese may do with the currency. I mean seriously, can YOU do anything about those things? Of course not, so don’t waste your energy and denude your motivation with this stuff. Focus on what you can impact and control.

And mostly, those are the things I have outlined in this blog.

Wishing you all a fantastic 2012.

*****************************************************************************************************

Subscribe to The Savage Truth, ‘Like’ our Facebook page  and connect with Greg on LinkedIn to ensure you get your recruiting brain-food fix.

  • Posted by Greg Savage
  • On January 17, 2012
  • 18 Comments
Tags: Management Skills, Recruiter coaching, recruitment

18 Comments

Mel
  • Jan 17 2012
  • Reply
Well written and right on the nose as far as I am concerned!
ZiChuan
  • Jan 17 2012
  • Reply
Great blog to start the year Greg!
Laurie Williams
  • Jan 17 2012
  • Reply
Great post Greg! Sometimes I'm not sure if we're both thinking the same thing at the same time! There seems to be an explosion of social media experts who have a "magic bullet" (at a price) but ultimately the old school methods are more likely to contribute to the cash flow / bottom line! I believe that all recruiters would benefit from taking your advice and firing the time wasting clients. It does take courage to do it but ultimately, a client that chews up your time and gives you nothing but brain damage is not worth having! Thanks again for your guidance... Regards, Laurie Williams
Alan Allebone
  • Jan 17 2012
  • Reply
At times it seems we are spending our fees before we get them. With Time wasters who are suppose to be clients or wanting to become clients. Always wanting to negotiate down NEVER up with the fees and then they want a longer guarantee period. To top it all they then want to extend the guarantee period further! My dear friend who has been in recruitment a long time tells me that he now requires a third upfront before he starts, another third when he has candidates who are ready for clients to interview and the final third once the candidate has started! He also gets the client to pay for all advertising just like the Real Estate guys! He says it proves if the client is for real and serious about recruitment. Often he has informed clients he does not need their business and it works for him. Too much time and our money is wasted on these types of organisations! He makes millions!! Food for thought.
Tony Dawson
  • Jan 17 2012
  • Reply
Greg, absoluately spot on!!! Takes me back to my recruitment 'induction' 10yrs back. And YES - still sticking to core ROI activities and whilst challenges surface daily and social media is now part of life, success continues. Always a great read - thanks.
Arthur | PrepaidPlans
  • Jan 17 2012
  • Reply
Greg, the great thing about this post is that it not only applies to recruitment but also every day sales and business development across any industry.
Marisa F
  • Jan 17 2012
  • Reply
Oh such a man after my own heart. You've shared these tips before but they bear repeating. Thanks Greg for keeping it real.
Brad
  • Jan 17 2012
  • Reply
Greg, spot on. Probably the one I am already implementing is "fire clients" - you should've seen the response when I made that call on our first day back. Gold. Another one to add for people who lead a team, small or large. Be clear and consistent with your message.
Alexis Siermans
  • Jan 17 2012
  • Reply
I have receommended my WHOLE team read your words of wisdom Greg - This is a valuable succint and focused insight to a great year ahead. I am seriously thinking of adopting you! No wonder you have so many followers...
Andy Young
  • Jan 17 2012
  • Reply
Bloody spot on Greg. And I'm all for new channels and social media, but you said what a lot of others know but are uncomfortable to say. It's relevant but not the entire answer to our prayers. Not to mention getting more time speaking to and meeting candidates and clients. Super post Mr Savage!
Yuriy Shevchenko
  • Jan 17 2012
  • Reply
Yes, yes, yes !! THE PHONE! How about this: Switch your email off for 3 hours in the morning, and 3 hours in the afternoon whilst you're on the phone making sales calls. One after another. If someone needs to get hold of you that badly they can pick up the phone and call you. If you do that for a day you'll be getting cravings to check emails. Do it for a month and you'll astound yourself the sales momentum you've generated.
Stephen O'Donnell
  • Jan 17 2012
  • Reply
I'd like to be associated with the comments of my learned friend.
Fay Libman
  • Jan 18 2012
  • Reply
Fabulous post Greg. Right on the nose!
Clare Verrall
  • Jan 18 2012
  • Reply
Fantastic post Greg! In 2011 I finally started to pick & choose who I worked with rather than spreading myself too thin running around like a headless chicken for every client who was 'testing the waters'. This allowed me to over service my good clients resulting in much stronger client relationships & higher billings. I'm also a huge fan of social media as I get quite a bit of business from my professional facebook page, twitter & blog. However I found this was eating a large amount of my time. I now limit work on my SM presence to outside work hours, during lunch breaks or on the train to & from work.
Simon
  • Jan 19 2012
  • Reply
Fantastic post Greg. It kind of sums up my entire week in one blog! I am massively guilty of spending too much time on admin, social media & responding to people who get back to me on email. This always leaves me with the nagging feeling that I'm not spending enough time actually picking up the telephone and speaking to the passive 90%, thus never do as thorough a job as I could on vacancies. For some reason I'm also constantly running around like a crazed person trying to service 40+ vacancies, when I should really be focusing on 5-10 with clients who truly see me as a business partner rather than a service provider. A real eye opener! Cheers Greg
Ellen Clark
  • Jan 19 2012
  • Reply
I agree with you and I too think all this social media is a drain from the business we have to do: Get on the Phone! But as the owner of a small business consisting of myself, the new Google + parameters of be social or your Web site won't rank, is a bit scary. It means you really have to be out there in the social world if you want your Web site to rank. This means you have to engage in the time-wasting social media. It is a nightmare!
Ravi Janardhan
  • Jan 20 2012
  • Reply
Absolutely spot on dear Mr Greg, and thanks so much! Your blog is bible for recruitment industry.
Sinziana
  • Feb 4 2012
  • Reply
I couldn't agree with you more. And especially because I work on IT recruiting I need to prioritize my activities, because time is money, and digging for candidates is time consuming. I'll stay tuned for more "Recruiting Facts" :)

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Greg is the founder of leading recruitment companies Firebrand Talent Search, People2People and Recruitment Solutions, and a current shareholder and director of several others, including Consult Recruitment. He is a regular keynote speaker worldwide and provides specialised advice for Recruitment, Professional Services & Social Media companies.





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