Tag Archives | Trusted Advisor

Be Polite!

Need to fire a deadbeat client? Here’s how. In 7 steps.

Last week I argued that service providers need to fire clients who are uncooperative or unprofitable. Plenty of ‘The Savage Truth’ readers agreed, but many asked, “How do I actually do it?”. And the truth is that it is not easy. But there are two guiding principals I have found are fundamental for this to […]

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Look for clients in pain!

Look for clients in pain!

Every great recruiter knows how to triage their job orders, and understands the importance of prioritising. By and large, we only get paid for the people we place, so we have to work exclusively on committed clients and committed candidates. One thing I am fond of telling the recruiters everywhere, is that a client in […]

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Dear Hiring Manager....

Dear Hiring Manager….

Dear Hiring Manager, So, just to make sure I clearly understand you. You consistently call our entire industry  ‘cowboys’, who add no value and who cannot, or will not, build relationships. You often warm to your theme by telling us we don’t understand your business or your briefs, fail to match appropriately, never provide insights, […]

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Tell your clients the way it really is!

Tell your clients the way it really is!

Over the past 6 months I have spoken with many CEOs about their business growth strategies. And I have been overwhelmed by the range and scale of the online, digital and social media marketing plans they are developing. And that’s exciting, but at the risk of being a party-pooper, all this strategy prompts me to […]

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“Does my butt look big in this?”

“Does my butt look big in this?”

What do you say to a friend who wants your ‘real’ opinion on a matter of some sensitivity? You know, “Do you think I should marry him?” or showing off a new pair of jeans, “Does my butt look big in this?” It’s a tricky dilemma. You don’t want to rock the boat. You certainly […]

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Good clients don’t only want resumes, they want insights!

Good clients don’t only want resumes, they want insights!

Great recruiters need to understand their industry, their company, the competition, and the business environment for the types of people they place. You need to be a mile deep and an inch wide! I find that recruiters are easily seduced. In fact, truthfully we can be a bit tarty. A client wants help with a […]

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