Archive | August, 2009

Can the Recruitment Industry really learn from Qantas, of all companies?!

I see a lot of the inside of planes. Being responsible for a recruitment business in upwards of 25 cities, in 15 countries, takes care of that. And I have been a Qantas “Platinum Frequent Flyer” for 8 years straight as a result. Lately I have been assessing why I usually fly Qantas, as I [...]

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Recruiters! We must learn to sell why we are still relevant

Let’s not fool ourselves. We are not a loved profession. Clients often use us begrudgingly, some even with open hostility. I have sat in client board-level meetings and heard with my own ears, the resentment felt towards our industry. I have listened, squirming, while clients plan to avoid using recruiters and any third party staff [...]

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Recruiters? Honest as the day is long!

I had a bad experience last week. A bad experience which quickly rebounded into a good one, I am happy to say. It was Friday 6 pm. I was rushing to wrap up things at work. Last minute emails to complete. A call from our Director in Asia with a client issue. A Skype call [...]

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Social media – it’s a tool, not a strategy

I was very reluctant to write this post initially. There has been so much noise about social media, and how it’s going to impact our industry, do we really need another blog on the topic? Probably not. But the rhetoric and hyperbole about social media has been bugging me lately, and it will make me [...]

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Leading in adversity. Your toughest test yet

Trust me on this. You have never had a test of your leadership until you have managed a recruitment business through a recession. It’s beyond tough. Balancing falling revenues while trying to retain key staff. Communicating critical fee generation targets while at the same time not “spooking” the troops and leaving people depressed and panicky. [...]

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Two upcoming events!

In conjunction with an Australia-wide speaking tour for the RCSA, I am holding a one-off Tele-seminar hosted by Mark Whitby of RecruiterTrainingOnline.com The theme is “Riding the Recovery” and we will be addressing questions from listeners on how to profit from the eventual upturn in recruitment demand The seminar is on August 11 th at [...]

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